Does Kootami provide ongoing support?
Yes. Kootami provides ongoing support and assistance to help associations successfully adopt and use the platform.
Is Kootami a global platform?
Yes. Kootami is built to support associations and communities across regions and countries.
How can we learn more or request a demo?
You can contact the Kootami team through the website to request a demo or learn more about how the platform can support your association.
Is Kootami accessible on mobile devices?
Yes. Kootami is designed with a mobile-first approach, enabling members and administrators to access the platform anytime, anywhere.
Can businesses use Kootami for networking?
Yes. Businesses can create profiles, connect with professionals, generate leads, exchange offers, explore opportunities, and engage with trusted networks within associations.
Is Kootami secure?
Yes. Kootami follows strong security and governance practices to protect data, ensure privacy, and maintain trust across all platform activities.
What makes Kootami different from other platforms?
Kootami combines community management, business networking, events, fundraising, and governance into a single, integrated platform—eliminating the need for multiple tools.
Is Kootami suitable for both small and large associations?
Yes. Kootami is designed to scale and supports associations of all sizes and all types, from single-chapter associations to large, multi-chapter networks.
What event management features does Kootami offer?
Kootami supports end-to-end event management, including event creation, digital registrations (RSVPs), ticketing and entry validation, sponsorship and exhibitor management, award nominations, and business networking—enabling organizers to manage events efficiently from planning to execution.
How long does it take for associations to receive payments?
Payments collected through event tickets, memberships, or fundraising are typically settled to the association’s registered bank account within the standard payment gateway settlement timelines, subject to banking and compliance processes.
Does Kootami hold the money collected from events, memberships, or fundraising?
No. Kootami does not hold funds. Payments are processed through integrated, secure payment gateways and are settled directly to the association’s linked bank account.
Can associations track received payments and settlements?
Yes. Associations can view payment details, transaction status, and settlement records through the dashboard for transparency and reconciliation.
What is required to receive payments on Kootami?
Associations need to add and verify their bank account details as per payment gateway requirements to enable settlements.
Is the payment process secure?
Yes. All payments are processed through trusted payment gateways with standard security and compliance measures in place.
